Why choose SL2100

To assist in maintaining a positive customer experience and a high level of service, businesses today need to have workforces that are available and ‘on-demand’ from any location. A great customer experience usually generates repeat business.

Built-in features include:

  • Web-Based Unified Communication Client
  • VoIP Enabled
  • Unified Messaging
  • Music on Hold
  • Mobility / BYOD / Remote Extension
  • Auto Attendant
  • Audio Conferencing
  • Video Conferencing & Collaboration
  • And more!

SL2100 in Real Business

Small/Medium Organizations

Organizations of all types, including businesses for real estate, insurance, finance, banking, law, require robust communication tools to serve their clients.

  • Self-service options allow callers to easily get to the person or department they want to reach without going through an operator – if person is unavailable, they can leave a detailed message.
  • A range of mobility options enable employees to stay connected and reachable from any location – on or off premises.

Small Hotels/Motels

Ensure your guests have a memorable stay by providing them access to personalized services that enhance their experience.

  • Guests can customize services from guestroom messaging, wake-up calls and do not disturb plus have one-touch access to services they want.
  • Employees can check guests’ real-time status and provide required service immediately.

Healthcare

Doctors’ offices, surgery centers and other healthcare organizations receive a high volume of frequent inquiries.

  • Customizable pre-recorded messages are played to callers, giving them the option to route themselves to the right department or leave a message for prescription refills, reducing the need for a receptionist to handle every call.
  • Eliminate the expense of an answering service with email or external message notifications to appropriate personnel during off hours.

Built-in Applications

SL2100 now includes an expanded and diverse portfolio of InApps. As well as providing compelling business benefits, these built-in/on-board apps require no external PC or server – making them highly cost effective and reliable.

InUC – Built-in collaboration

In today’s working environment, employees can be working in various locations. InUC is a unified communications application providing Video conferencing, collaboration, document sharing, presence and instant messaging for any business of up to 112 users. Utilizing WebRTC (Real-Time Communications) – InUC provides highly cost-effective video and collaboration working seamlessly within your IT environment.

InGuard –Get Secure

InGuard is an effective, low cost solution to help protect a business against the rise of toll fraud attacks. Toll Fraud is a fraudulent attempt by a hacker to gain unlawful remote access to a phone system. Attacks are often highly organized from an automated server and once accessed, fraudulent calls are connected and over a period of time, can run up call charges of potentially thousands.

Smart Mobility Options

Today’s mobile workers depend on communication tools that accommodate flexible work spaces and allow free roaming wherever they are. SL2100 ensures your team stay connected, but without the escalating business mobile costs.

Away from the office

Users can enjoy a complete phone user experience from their home office plus greater working flexibility. Individual and business benefits include the cost and time savings of travel and even the associated costs of work space. IP Desktop terminals provide access to system features from the home, e.g. company directory, call transfer and more.

InGuard –Get Secure

Use your existing Smartphone as a system extension complete with call control. Save on mobile call costs and remain reachable on a single number. The Smartphone SIP App simply connects to the SL2100 via Wi-Fi or across the Mobile Data Network (3G/4G). If the smartphone is not connected due to lack of Network, the SL2100 can provide roaming by routing calls to your GSM number.

The ‘on-demand’ workforce

Value for Money

Powerful communications with a small business price tag that allows you to pay only for what you need. Completely scalable as your business grows.

Easy to Use

Intuitive applications and features your whole team can easily use to empower them to be more productive.

Keep Connected

Single number reach, mobile smart phone apps, built-in web based conferencing and unified messaging keeps colleagues and customers
up-to-date and connected.

Safety First

Built-in apps like InGuard can be configured to help protect your business from melicious toll fraud attacks.